Question 1

I would like to book a place. What payment options are available?

Accepted Answer

1: You can book online and pay in full by visiting our "Book Now" page. We accept all major credit and debit cards.
OR
2: You can complete a Booking Form and make a deposit payment (to reserve your place) followed by 2 or 3 instalment payments.
OR
3: You can call us on 020 3290 4774 (9.00am - 5.30pm) and pay in full or reserve your place with a deposit payment.
OR
4: If you are booking on behalf of a company we can invoice you. Please contact us on 020 3290 4774 or alternatively email us a Booking Form. We will require a Purchase Order Number (or name of person authorising) along with your company details and preferred invoice address.

Question 2

Will I receive a recognised qualification?

Accepted Answer

All Abbini courses are accredited with nationally recognised awarding bodies. The Open College Network (OCN Credit4Learning) accredits all our courses. Some, however, are dually accredited with CPD (Continual Professional Development) and will also award you CPD points.

Question 3

Are these courses recognised in Republic of Ireland?

Accepted Answer

We are pleased to confirm that our Level 3 (UK) certificates equate to a Level 5 and our Level 4 (UK) certificates equate to a Level 6 in Republic of Ireland.
For a full list of regulatory bodies who recognise this qualification please see the attached "Qualifications can cross boundaries"

Question 4

I have special needs. Am I still able to attend?

Accepted Answer

Please email us before you book a place and we can guide you on the best approach. We have taught many students with a wide range of special needs and many are now successfully employed or working independently.
 
Please note, however, that we do need to know in advance if you have any special requirements to ensure that both our tutors and the training venue can provide the best learning environment for you.

Question 5

I am under 18 years of age. Can I attend your course?

Accepted Answer

If you are under 18 (but over 16 at the time of the course start date) then you are eligible to attend provided you complete a Parental Consent Form and have it signed by a parent or guardian. Please call or email us to receive a copy of the consent form.

Question 6

Are there opportunities for funding for this course?

Accepted Answer

Yes, there are a number of institutions who may offer funding on condition that you fall into a qualifiable category. In UK, your local JobCentre Plus may be able to help you with funding, or alternatviely visit your local library for a list of grants and fund providers local to you.
 
Our Funding and Grants page covers a number of financing and grant routes.

Question 7

What type of certificate will I receive?

Accepted Answer

When booking a course you will have the opportunity to select your certificate type. This can be digital or printed and will be issued by Abbini Training. If you choose the digital option then there is no certification charge, but for printed copies a small admin charge applies for printing and postage.
 
When choosing a digital certificate you can also order a printed copy at any time after completing the course.
All certificates will carry the award status for your course and provides you with documentary evidence of your successful completion.
 
You also have the option to select a certificate issued by our awarding body (OCN Credit4Learning). These certificates are issued in printed form only and carry the awarding body hologram and watermark. These certificates can also be ordered at any time after completing your course.

Question 8

I am visiting the UK to attend your course or planning to attend a course located outside of the UK. Will this course be helpful to me?

Accepted Answer

We have trained many students from outside the UK, either visiting here specifically to attend our courses or attending one of our non-UK training venues. Our awarding body awards you a UK Accredited Certificate and acceptability is entirely at the discretion of your employer or organisation. In many cases our students are looking to enhance their existing professional skills to use outside of the UK or have no local training facilities that can match our extensive training itinerary.

Question 9

I have booked a course and would now like to cancel. How do I do this?

Accepted Answer

You may be eligible for a full or partial refund depending on the number of week's notice you can give us. We must receive your notice of cancellation in writing (email or posted). Unfortunately we cannot accept cancellation requests by telephone.
 
Please contact us as soon as possible as your cancellation period and refund eligibility is based on the time between us receiving your written instruction and the first day of your course.
 
For further details please see our standard Terms & Conditions.

Question 10

Which certificate option is best for me?

Accepted Answer

We offer you a number of options.
 
i) DIGITAL CERTIFICATE (Abbini Training): If you choose this option we will email a link or a copy of your certificate to you within 7 working days.
This option is ideal if you are looking for work and need a digital copy (pdf file) to send on to prospective employers.
Your Abbini Training certificate will list all accreditations awarded and the standards you have attained, each course status and full course title.
There is no charge for this option.
 
ii) POSTED CERTIFICATE (Abbini Training): This is a printed copy of your digital certificate, produced on a tamper-proof certificate paper and provides you with a signed and authenticated copy of your digital certificate.
There is a printing, admin and postage charge of £10.00 for this option.
 
iii) POSTED CERTIFICATE (OCN): This certificate is awarded not by us but by our awarding body - OCN Credit4Learning. A certificate is awarded for each course, carries a hologram and is numbered. Please allow 6-8 weeks for delivery. Unfortunately digital copies of these certificates are not available.
There is a registration, admin and postage charge of £25.00 for this option.
 
We would recommend that you initially choose the digital certificate option. You then have the option, at any time after completing your course to request a posted certificate (Abbini Training) or posted certifcate (OCN) as and when you might need a printed copy. The additional certificate cost will be as originally specified when you booked your course(s).

Question 11

Which course or courses are best for me?

Accepted Answer

If you are new to Aesthetic Therapy and have no phlebotomy experience (to draw your client's blood) then we would recommend our combined Introduction to Phlebotomy & Collagen Induction Therapy course package. This will then award you two nationally recognised and accredited qualifications at Level 3 and Level 4. Level 4 is the minimum qualifcation required to perform minimally invasive aesthetic procedures using a needle depth of up to 0.5mm.
 
If you already have previous phlebotomy experience or do not plan to be the person drawing your client's blood then you will only need to complete our Collagen Induction Therapy Course.
 
To further add to your treatment portfolio we now also offer an Advanced Phlebotomy and Cannulation Course. With advanced phlebotomy experience you can add POC (point of care) testing to your list of services and with cannulation experience you can add IVNT treatments (intravenous therapies).
 
Please don't hesitate to email or call us for advise if you are not sure which option is best for you.

Question 12

Do you have eLearning options of your courses?

Accepted Answer

All our Aesthetic Therapy courses are both eLearning (online) for Part 1 - theory and Classroom Part 2 - practical skills.
 
We also offer a range of healthcare based courses in association with our training partner, Geopace Training. These courses are all online only, accredited eLearning and provide healthcare qualifications which, in many cases, will overlap with aesthetic therapy.
 
Online Geopace courses include:
Neonatal & Paediatric Phlebotomy
Medical Terminology for Healthcare Professionals
Healtcare Practice - Fundamental Care Skills
End of Life (Palliative Care)

Question 13

The coure location and date I wanted is fully booked. Do you have a waiting list?

Accepted Answer

Our courses are run as small groups and as such places can fill very fast. If the location you wanted is now fully booked then we recommend that you book onto the next available date for that location. You will then have a priority transfer option should an earlier place become available. Please let us know after booking that you would like to hear of earlier places, should they become available.

Question 14

What information do you need to enable me to enrol?

Accepted Answer

We will need the following details:
Your full name, as you wish it to appear on your certificate
Your date of birth (should you wish to order a replacement certificate, this information will be requested and validated)
Your correspondence address (for posting your certificate, if ordering a printed copy)
Your occupation - not mandatory but helpful for our tutors when delivering your course
Your mobile number, or best contact number, in case of late course changes

Question 15

How do I make a group booking?

Accepted Answer

If you are a group of 4 or more delegates then we can quote as a group booking.
 
You can have the option of you / your friends / work colleagues training at one of our scheduled training locations on dates (and at times) to suit you or we can train you at your place of work or other nominated venue.
 
Please call us on 020 3290 4774 or email info@abbini.com for further details.

Question 16

Can I book a place now and pay later?

Accepted Answer

Yes, you can reserve your place on our course with a single deposit payment, which guarantees your place. You can then choose to pay the balance in 3 instalment payments and spread the cost at your convenience. Your last instalment payment must be no later than 14 days prior to the course start date.
 
Please call us on 020 3290 4774 to discuss payment options or complete a Booking Form.

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